GDPR for Jira Service Management

On 25th May 2018 the GDPR was passed into law in the European Union. All European and all foreign companies processing the data of EU residents must comply with the EU data protection law. With GDPR for Service Desk, you can easily ensure that your Service Desk complies with the new GDPR rules to help protect your users and avoid fines. 

GDPR for Jira Service Management offers help with: 

• Add URL for data protection policy 

• Add URL for imprint 

• Acceptance of privacy policy upon signing up 

• Users can request deletion of their account 

• Deletion requests will be executed after a set number of days 

• Privacy policy audit log 

• Let customer re-confirm privacy policy after this has been updated 

• Inactive user accounts can be anonymized 

• A deletion request anonymizes user data across issues, comments, and more 

• Integration with Refined Theme for Jira Service Management and vAgent

GDPR for Jira Service Management will receive updates to improve performance and user experience.

In case you have any questions, need more detailed information, or would like to share feature suggestions, please feel free to contact us via our service management portal.